As an entrepreneur, you know that your HVAC business needs proper management, especially when it comes to dispatching and tracking new jobs. You understand how important it is for you to dispatch jobs to your team in a timely manner. This enables them to show up on time to take care of your customers’ needs, which makes for a happy clientele for you. So how do you ensure that your jobs dispatch is timely and in the right order?
Formitize Your Paperwork
Yes, we will formitize your paperwork by transforming your existing paper forms into smart mobile forms that you and your mobile workforce can use with any smartphone or tablet. This means that everything you need to get those jobs ready and dispatched to your team is available with just a few clicks of a button.
Jobs Dispatching Made Easy
Every time you get a call from your customer, all you have to do is to dispatch a new job to your HVAC field service agents and give them the details in the smart forms that they must fill out once they get to your client’s address. These details include the customer’s name, address and other details, as well as the contact person and what work needs to be done once they arrive.
This paperless jobs dispatching makes things easier for your mobile workforce to deliver the customer service requirements that they need to meet each day. This also means faster and more organized service for your customers. Once a customer’s call comes in, you can create a job order and dispatch it to one of your field service agents, who can go directly to your customer’s home or office to help them with any HVAC needs.
Because everything is paperless, you and your team can focus on more important things – like providing excellent service to your customers. This means less waiting time and more quality service for your clientele. Imagine what this can do to your word-of-mouth marketing! Your customers will surely want to share their wonderful experience with you to their family, friends, and colleagues, which means more new business for you.
Your new paperless system can also help you provide the right materials to your field service agents so that everything is ready when they arrive. You can coordinate parts and materials with your service as communication becomes so much easier. With just one click, you can consolidate inventory with your mobile workforce wherever, whenever. This means faster production, less delays, and fewer mistakes for you and your crew.
The best part is, you can track everything and everyone using Formitize. This means that, using your mobile forms, you can monitor the progress of your mobile workforce and see which customers are being serviced and which ones are still waiting for your field service agents. This will, in the long run, give you a better picture of how your business is going and which areas need more work. You will also get a clear idea of what works and how you can leverage your existing assets to improve your service and overall workflow.
Do you want to know more about formitizing your paperwork? Let us help you! We can formitize your paper forms and turn them into smart, mobile forms that you will find useful in your HVAC business. Find out how going paperless can change the way you do business. Formitize your paperwork.